USA Energy
+1 (855) 328-8008

Privacy Policy

Last updated: June 15, 2026

At Utility Services Advisory Group LLC (The Company), one of our main priorities is the privacy of our visitors. USA Energy is a subsidiary of Utility Services Advisory Group LLC (The Company). This Privacy Policy document contains types of information that is collected and recorded by The Company and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in The Company. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Because we provide energy brokering and rate-analysis services, we may also collect energy account and usage information that you choose to share with us, including copies of utility bills, utility account numbers, meter numbers, service addresses, historical and estimated consumption (kWh and therms), and current rate and contract details. We collect this information solely to analyze your energy costs and obtain competitive supplier quotes on your behalf.

How we share your information

We do not sell your personal information. We share it only as needed to provide our services, including with:

  • Energy suppliers: to request and compare quotes and, if you choose to enroll, to facilitate a supplier agreement on your behalf.
  • Service providers: vendors who help us operate the website and our business (for example, hosting, email, and analytics providers), who are permitted to use the information only to perform services for us.
  • Legal and safety: where required by law, regulation, legal process, or to protect the rights, property, or safety of USA Energy, our customers, or others.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

The Company follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, The Company uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Company, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. Note that The Company has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

The Company’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. You can choose to disable cookies through your individual browser options.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to: request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data collected; request that a business delete any personal data collected; and request that a business that sells personal data not sell the consumer’s personal data. If you make a request, we have one month to respond to you.

EU GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate, or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.

Data Retention

We retain personal information for as long as needed to provide our services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect, including the energy account information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information We Receive From Other Sources

As part of our outreach to businesses, we may obtain business contact information (such as company name, address, phone number, and a contact name) from publicly available sources, business directories, and third-party data providers. We use this information to identify businesses that may benefit from our services and to contact them about a free rate analysis.

Marketing Communications and Your Choices

With your consent or as otherwise permitted by law, we may contact you by phone, email, or text message about our services. You are in control of these communications:

  • Email: you can unsubscribe at any time using the link in any marketing email.
  • Text messages: message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
  • Phone: you may ask us to place you on our internal do-not-call list at any time, and we honor applicable do-not-call requirements.

To exercise any of these choices, or to request access to, correction of, or deletion of your information, contact us at info@usaenergy.io or +1 (855) 328-8008.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be posted on this page, and your continued use of the website after an update means you accept the revised policy.

Children’s Information

Another part of our priority is adding protection for children while using the internet. The Company does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Our Contact Information

Please contact us with any questions or comments about this Privacy Policy by e-mail: info@usaenergy.io